Any manufacturers defects will be handled at JK Boots cost. Manufacturers defects do not include, natural leather blemishes, or other normal imperfections caused by the awesome handcrafted nature of JK Boots.
Sizing Issues or Exchanges are handled as follows
If you:
Never had custom made boots and refuse a fitsheet : you pay shipping roundtrip
Had custom boots and provided brand and size, but refuse a fitsheet:
you pay shipping one way
Never had custom boots and sent in a fitsheet:
you pay shipping one way
Had custom boots and provided brand and size, and sent in a fitsheet: no shipping charge
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Indicate your size to the best of your ability. Don't know your size? Let us help!
1. Download Fitsheet Click Here print, complete, and mail to: 36 E Wellesley Ave. Spokane, WA 99207
2. You can also scan with a printer ONLY (mobile phone apps do not work) and email to: order@jkboots.com
3. We will contact you.