Exchanges/Returns for Online Custom Orders
Purchase with total confidence knowing that you can quickly exchange or return your boots for a different size or model hassle free if they’re not to your liking or don’t fit quite right.
To exchange, simply:
-Place your boots back in the original box with a completed Exchange/Return form, found inside the original box upon arrival
-Ship back to JK Boots Facility, purchasing your own label at your carrier of choice.
Quick Rules for exchanges:
-Boots must be in Brand new/Unworn Cond. (Unworn outdoors, No scuffs, Dirt, Heavy Creases)
-Exchange Arrival back to JK Boots facility within 14 days of original delivery to customer
-Exchange form completed and inside box
We’ll need about 2-4 days to get your exchange processed and your new pair sent out.
We'll cover the shipping back to you!
To return, simply:
-Place your boots back in the original box with a complete Exchange/Return form
-Ship back to JK Boots Facility, purchasing your own label at your carrier of choice.
Quick Rules for Returns:
-Boots must be in Brand new/Unworn Cond. (Unworn outdoors, No scuffs, Dirt, Heavy Creases)
-Return Arrival back to JK Boots facility within 14 days of original delivery to customer
-Return form completed and inside box
-All Returns are subject to a 15% restocking fee
We’ll need about 3-5 days to get your return processed and your refund back to you.
