Custom Climber
Custom Boots Terms and Conditions
We want to make purchasing the best boots in the world as simple and pain free as possible, providing our customers with total confidence in their experience and our product.
- Here at JK we will return or exchange your boots for you, as long as they meet our Exchange and Return Criteria.
- We offer one exchange per order, and boots must be in brand new condition
- Once you purchase your custom pair of boots, you cannot make any changes to the order
Every single pair of JK Boots are made by humans! This means that you can expect slight cosmetic imperfections consistent with a handmade process.
These include, but are not limited to, slight variances in:
• Eyelet Spacing
• Hook Spacing
• Boot Shaft Height (L vs R)
• Toe-box shape
• Hard Toe Shape
• Sewing Lines
• Sewing "back-stitches"
• Edge Trimming
• Outsole Placement
• Outsole Stitching
• Cosmetic appearance (leather texture, color, leather veins, minor scuffs)
We do not warranty boots damaged by fire, natural elements, chemicals or wear. Assessment of the repair will be made by inspection and the responsible party determined. JK will repair any boot, that by inspection, is a result of material or workmanship flaws within 6 months from the date of purchase.
Cancelations
Due to the nature of custom boots, all order cancelations are subject to a 15% service fee, becuase we have already begun to oganize the order, cut the material, and build the boots.
Exchanges/Returns for Online Custom Orders
Purchase with total confidence knowing that you can quickly exchange or return your boots for a different size or model hassle free if they’re not to your liking or don’t fit quite right.
To exchange, simply:
- Place your boots back in the original box with a completed Exchange/Return form, found inside the original box upon arrival
- Ship back to JK Boots Facility, purchasing your own label at your carrier of choice.
Quick Rules for exchanges:
- Boots must be in Brand new/Unworn Cond. (Unworn outdoors, No scuffs, Dirt, Heavy Creases)
- Exchange Arrival back to JK Boots facility within 14 days of original delivery to customer
- Exchange form completed and inside box
We’ll need about 2-4 days to get your exchange processed and your new pair sent out. We'll cover the shipping back to you!
To return, simply:
- Place your boots back in the original box with a complete Exchange/Return form
- Ship back to JK Boots Facility, purchasing your own label at your carrier of choice.
Quick Rules for Returns:
- Boots must be in Brand new/Unworn Cond. (Unworn outdoors, No scuffs, Dirt, Heavy Creases)
- Return Arrival back to JK Boots facility within 14 days of original delivery to customer
- Return form completed and inside box
- All Returns are subject to a 25% restocking fee
We’ll need about 3-5 days to get your return processed and your refund back to you.
What Is NOT Eligible To Be Returned?
We cannot accept returns or exchanges on the following items;
- Returns received after 14 days of the original order delivery date
- Returns received in damaged/worn condition
- Factory Seconds boots
- Original shipping charges & fees
- Original try on charge
- Final Sale or Close Out items cannot be returned, refunded or exchanged
- Mismate size boots
- Boots with custom uppers
EASY SIZING
JK Boots' sizing follows classic handmade boot sizing. If you already own a similar style of handmade boot, and are happy with your sizing, you can confidently order the same size with us. If you are new to handmade boots please follow the sizing instructions below:
If you have ordered boots with us previous to this date and enjoy your fit, you don't need to change a thing! Continue to order the same size, you can confirm via the size stamp in your boots or via your order.
See FAQ below to read more about the history of JK Sizing
Feel free to email general@jkboots.com or call with any questions!
Finding your size is super simple! If you are new to JK boots, get ready for an incredible boot experience. Take a couple minutes and follow the steps below to find your JK size. Keep in mind that the quality of the materials and construction of our boots is one of a kind, which means your boots will form to your feet over time, eliminating small sizing differences. So really, you can't mess this up!
STEP 1
STEP 2
Find your width: use a tailors tape to measure around the ball of the foot (widest boney part of the foot).
STEP 3
Find your JK size on the sizing chart!
FIND MY SIZE
| 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 | 11 | 11.5 | 12 | 12.5 | 13 | 13.5 | 14 | 14.5 | 15 | 15.5 | 16 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| A | 7 3/8" | 7 1/2" | 7 5/8" | 7 3/4" | 7 7/8" | 8" | 8 1/8" | 8 1/4" | 8 3/8" | 8 1/2" | 8 5/8" | 8 3/4" | 8 7/8" | 9" | 9 1/8" | 9 1/4" | 9 3/8" | 9 1/2" | 9 5/8" | 9 3/4" | 9 7/8" | 10" | 10 1/8" | 10 1/4" | 10 3/8" | 10 1/2" |
| B | 7 5/8" | 7 3/4" | 7 7/8" | 8" | 8 1/8" | 8 1/4" | 8 3/8" | 8 1/2" | 8 5/8" | 8 3/4" | 8 7/8" | 9" | 9 1/8" | 9 1/4" | 9 3/8" | 9 1/2" | 9 5/8" | 9 3/4" | 9 7/8" | 10" | 10 1/8" | 10 1/4" | 10 3/8" | 10 1/2" | 10 5/8" | 10 3/2" |
| C | 7 7/8" | 8" | 8 1/8" | 8 1/4" | 8 3/8" | 8 1/2" | 8 5/8" | 8 3/4" | 8 7/8" | 9" | 9 1/8" | 9 1/4" | 9 3/8" | 9 1/2" | 9 5/8" | 9 3/4" | 9 7/8" | 10" | 10 1/8" | 10 1/4" | 10 3/8" | 10 1/2" | 10 5/8" | 10 3/4" | 10 7/8" | 11" |
| D | 8 1/8" | 8 1/4" | 8 3/8" | 8 1/2" | 8 5/8" | 8 3/4" | 8 7/8" | 9" | 9 1/8" | 9 1/4" | 9 3/8" | 9 1/2" | 9 5/8" | 9 3/4" | 9 7/8" | 10" | 10 1/8" | 10 1/4" | 10 3/8" | 10 1/2" | 10 5/8" | 10 3/4" | 10 7/8" | 11" | 11 1/8" | 11 1/4" |
| E | 8 3/8" | 8 1/2" | 8 5/8" | 8 3/4" | 8 7/8" | 9" | 9 1/8" | 9 1/4" | 9 3/8" | 9 1/2" | 9 5/8" | 9 3/4" | 9 7/8" | 10" | 10 1/8" | 10 1/4" | 10 3/8" | 10 1/2" | 10 5/8" | 10 3/4" | 10 7/8" | 11" | 11 1/8" | 11 1/4" | 11 3/8" | 11 1/2" |
| 2E | 8 5/8" | 8 3/4" | 8 7/8" | 9" | 9 1/8" | 9 1/4" | 9 3/8" | 9 1/2" | 9 5/8" | 9 3/4" | 9 7/8" | 10" | 10 1/8" | 10 1/4" | 10 3/8" | 10 1/2" | 10 5/8" | 10 3/4" | 10 7/8" | 11" | 11 1/8" | 11 1/4" | 11 3/8" | 11 1/2" | 11 5/8" | 11 3/4" |
| 3E | 8 7/8" | 9" | 9 1/8" | 9 1/4" | 9 3/8" | 9 1/2" | 9 5/8" | 9 3/4" | 9 7/8" | 10" | 10 1/8" | 10 1/4" | 10 3/8" | 10 1/2" | 10 5/8" | 10 3/4" | 10 7/8" | 11" | 11 1/8" | 11 1/4" | 11 3/8" | 11 1/2" | 11 5/8" | 11 3/4" | 11 7/8" | 12" |
| 4E | 9 1/8" | 9 1/4" | 9 3/8" | 9 1/2" | 9 5/8" | 9 3/4" | 9 7/8" | 10" | 10 1/8" | 10 1/4" | 10 3/8" | 10 1/2" | 10 5/8" | 10 3/4" | 10 7/8" | 11" | 11 1/8" | 11 1/4" | 11 3/8" | 11 1/2" | 11 5/8" | 11 3/4" | 11 7/8" | 12" | 12 1/8" | 12 1/4" |
| 5E | 9 3/8" | 9 1/2" | 9 5/8" | 9 3/4" | 9 7/8" | 10" | 10 1/8" | 10 1/4" | 10 3/8" | 10 1/2" | 10 5/8" | 10 3/4" | 10 7/8" | 11" | 11 1/8" | 11 1/4" | 11 3/8" | 11 1/2" | 11 5/8" | 11 3/4" | 11 7/8" | 12" | 12 1/8" | 12 1/4" | 12 3/8" | 12 1/2" |
| 6E | 9 5/8" | 9 3/4" | 9 7/8" | 10" | 10 1/8" | 10 1/4" | 10 3/8" | 10 1/2" | 10 5/8" | 10 3/4" | 10 7/8" | 11" | 11 1/8" | 11 1/4" | 11 3/8" | 11 1/2" | 11 5/8" | 11 3/4" | 11 7/8" | 12" | 12 1/8" | 12 1/4" | 12 3/8" | 12 1/2" | 12 5/8" | 12 3/4" |
| 7E | 9 7/8" | 10" | 10 1/8" | 10 1/4" | 10 3/8" | 10 1/2" | 10 5/8" | 10 3/4" | 10 7/8" | 11" | 11 1/8" | 11 1/4" | 11 3/8" | 11 1/2" | 11 5/8" | 11 3/4" | 11 7/8" | 12" | 12 1/8" | 12 1/4" | 12 3/8" | 12 1/2" | 12 5/8" | 12 3/4" | 12 7/8" | 13" |
| 8E | 10 1/8" | 10 1/4" | 10 3/8" | 10 1/2" | 10 5/8" | 10 3/4" | 10 7/8" | 11" | 11 1/8" | 11 1/4" | 11 3/8" | 11 1/2" | 11 5/8" | 11 3/4" | 11 7/8" | 12" | 12 1/8" | 12 1/4" | 12 3/8" | 12 1/2" | 12 5/8" | 12 3/4" | 12 7/8" | 13" | 13 1/8" | 13 1/4" |
WHAT SHOULD I EXPECT
JK's handmade leather boots are unlike anything you have put on your feet before. Because we use the highest quality materials and construction, your boots will form to your feet over time, for the perfect fit.
Your boots may feel a little stiff or strange at first, and that is completely normal. The leather will settle to your feet: stretching, where there is tightness, and shrinking up where there is extra room. The insoles will form to your arches and toes, and the boots will soften and mold to your foot and calf.
Wear with a good pair of socks, trust the break in process, and enjoy a whole new level of footwear!
Brief history with JK Sizing
We are continuing to improve sizing experience for new customers based on current customer feedback to achieve the best results.
From our early days, JK Boots has been on a journey to improve our products, systems, customer experience, and methods. We never want to settle for good enough, we always want to get better!
As of March 2023, based on the market research, specialist consultation and customer feedback, we have updated our sizing method and chart, in order to increase the ease and simplicity in finding the best size for you.
This includes:
• Offering a larger variety of letter Widths
• Simplifying Boot Length determination Via the US Brannock device and Standard U.S Sizing
• Offering the Ball width Measurements chart
• Adding a printable Brannock Device & Tape Measure
• Adding a conversion Calculator
How Much Toe Room Should My Boots Have?
•Our "standard" toe room is based off of what we typically recommend–giving you about a thumb's width of space between your toe and the end of the boot. This leaves plenty of room for your foot as the leather settles, and shrinks back (curling the toes slightly) over time. With that in mind, everyone is different. You know your feet best, and should pick what sounds good to you, like if you know you have sensitive toes, go with a roomy fit, or if you prefer less material up front, than go with the snug fit.
How Wide Should My Boots Be?
Our boots are built to provide incredible support and comfort for extended periods of time, almost like a firm handshake. We have five widths to choose from (D (narrow), E (regular), EE (medium), 3E (wide), and 5E (Xtra-Wide), so simply select what sounds right.
- We ensure fast shipping with signature confirmation so your boots are secure every step of the way!
Custom Boots Terms and Conditions
We want to make purchasing the best boots in the world as simple and pain free as possible, providing our customers with total confidence in their experience and our product.
- Here at JK we will return or exchange your boots for you, as long as they meet our Exchange and Return Criteria.
- We offer one exchange per order, and boots must be in brand new condition
- Once you purchase your custom pair of boots, you cannot make any changes to the order
Every single pair of JK Boots are made by humans! This means that you can expect slight cosmetic imperfections consistent with a handmade process.
These include, but are not limited to, slight variances in:
• Eyelet Spacing
• Hook Spacing
• Boot Shaft Height (L vs R)
• Toe-box shape
• Hard Toe Shape
• Sewing Lines
• Sewing "back-stitches"
• Edge Trimming
• Outsole Placement
• Outsole Stitching
• Cosmetic appearance (leather texture, color, leather veins, minor scuffs)
We do not warranty boots damaged by fire, natural elements, chemicals or wear. Assessment of the repair will be made by inspection and the responsible party determined. JK will repair any boot, that by inspection, is a result of material or workmanship flaws within 6 months from the date of purchase.
Cancelations
Due to the nature of custom boots, all order cancelations are subject to a 15% service fee, becuase we have already begun to oganize the order, cut the material, and build the boots.
Exchanges/Returns for Online Custom Orders
Purchase with total confidence knowing that you can quickly exchange or return your boots for a different size or model hassle free if they’re not to your liking or don’t fit quite right.
To exchange, simply:
- Place your boots back in the original box with a completed Exchange/Return form, found inside the original box upon arrival
- Ship back to JK Boots Facility, purchasing your own label at your carrier of choice.
Quick Rules for exchanges:
- Boots must be in Brand new/Unworn Cond. (Unworn outdoors, No scuffs, Dirt, Heavy Creases)
- Exchange Arrival back to JK Boots facility within 14 days of original delivery to customer
- Exchange form completed and inside box
We’ll need about 2-4 days to get your exchange processed and your new pair sent out. We'll cover the shipping back to you!
To return, simply:
- Place your boots back in the original box with a complete Exchange/Return form
- Ship back to JK Boots Facility, purchasing your own label at your carrier of choice.
Quick Rules for Returns:
- Boots must be in Brand new/Unworn Cond. (Unworn outdoors, No scuffs, Dirt, Heavy Creases)
- Return Arrival back to JK Boots facility within 14 days of original delivery to customer
- Return form completed and inside box
- All Returns are subject to a 25% restocking fee
We’ll need about 3-5 days to get your return processed and your refund back to you.
What Is NOT Eligible To Be Returned?
We cannot accept returns or exchanges on the following items;
- Returns received after 14 days of the original order delivery date
- Returns received in damaged/worn condition
- Factory Seconds boots
- Original shipping charges & fees
- Original try on charge
- Final Sale or Close Out items cannot be returned, refunded or exchanged
- Mismate size boots
- Boots with custom uppers